In the current economic climate, with increased budgetary pressures and an ageing population, organizations are engaging in business change programs that aim to improve the quality and efficiency of public services, using new digital technologies where possible.This means that, organizations worldwide are increasingly turning to business improvement programs, underpinned with client specific criteria, to help them meet their organizational goals. Business performance improvement is a systematic process of detecting and analyzing performance problems, designing and developing interventions to address the problems, implementing the interventions, evaluating the results, and sustaining improvement. This leads to quality improvements, service enhancements, cost reductions, and productivity increases of a business activity or process.

Traibcert’s Business Quality Improvement Solutions

TRAIBCERT’s approach to Business Process Improvement strives to deliver business value by creating a sustainable framework for improvement while establishing momentum for process excellence across the enterprise.Our utilizing best practice industry standards including operations process improvement, Continuous Improvement (CI), Business Process Improvement (BPI), Business Process Management (BPM) and Lean and Six Sigma (DMAIC) to a broad range of industriesthat allows organizations to efficiently meet customer demand with the highest quality outputs.Our unique approach follows a systematic criterion to achieve process improvement by,

• Defining the process (how it is done now)
• Measuring process performance (establishing a base line)
• Stabilizing the process (removing variation)
• Improving the process (how it should be done)
• Ensuring that process is maintained through measurement and management

When it comes to correcting delivery service problems, we know what works and what doesn’t. We’ll work to understand your company’s particular issues and then we’ll design a solution that’smost appropriate to equip you with the relevant knowledge and implement the recommended initiatives to get your customer relationships back on the right track. Our business improvement solutions are focused on delivering client value by offering a variety of tools and techniques to identify the right solution for your business

Quality management - related certification

ISO 9001 Quality Management

Manage quality whatever the size of your business with a standard that’s recognized the world over. Implementing ISO 9001 can help you to save money, increase profit, win more business and satisfy more customers.

ISO 10002 Customer Satisfaction. Complaints Handling

ISO 10002 is the standard for implementing a complaints management system and will help you too identify, manage and understand how to successfully deal with customers' complaints.